Privacy Policy

How this website collects, uses and protects the information you share with us.

Who This Policy Covers

This policy explains how we handle information collected through this website and through calls or messages that start here. By using the site you agree to the practices described below.

Information You Give Us

When you request an estimate we collect your name, phone number, email, the neighborhood or cross streets of the property, details about the building and the problem, and any photos or reports you upload. If you call us, we may note your number and the details of your request.

Information Collected Automatically

Like most websites, this site uses cookies and similar tools through Google Tag Manager and connected analytics services. These record things such as pages visited, time on site, device type, browser and approximate location based on IP address. This helps us understand which pages are useful and whether the estimate form works.

How We Use Your Information

We use what you share to respond to your request, schedule a site visit, prepare an estimate, carry out work you hire us for, keep project records and improve this website. We do not sell your personal information.

When Information Is Shared

We share information only with service providers that help us run the business, such as website hosting, email and analytics providers, and only as needed for them to do that work. We may also share information when required by law or to protect our rights and safety.

Cookies and Your Choices

You can block or delete cookies in your browser settings. Most browsers also let you opt out of analytics tracking. Some parts of the site may not work as well with cookies turned off.

How Long We Keep Information

Estimate requests and project records are kept for as long as needed to serve you, meet legal and insurance requirements and resolve any disputes. Analytics data is kept according to the settings of the analytics provider.

How We Protect Information

We use reasonable technical and administrative safeguards, including encrypted connections on this website. No system is completely secure, so we cannot promise absolute security.

Your Rights

You can ask us to tell you what personal information we hold about you, correct it or delete it, subject to any records we must keep by law. Call (917) 355-8556 or use the estimate form and mention privacy in your message.

Children

This website is meant for property owners and building professionals. We do not knowingly collect information from children under 13.

Links to Other Websites

Pages may link to city agencies or other outside sites. We are not responsible for how those sites handle your information.

Changes to This Policy

We may update this policy from time to time. The version posted on this page is the current one.

Contact Us About Privacy

Questions about this policy can be sent through the form on our contact page or by calling (917) 355-8556.